Privacy Policy
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Privacy Policy – Your Data, Your Rights
Last Updated: April 4, 2025
1. INTRODUCTION
MyRoof AI Inc. ("MyRoof AI," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, mobile application, or our marketing and contracting services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.
2. INFORMATION WE COLLECT
We collect several types of information from and about users of our services, including:
2.1 Personal Information
- Contact information (name, email address, mailing address, phone number)
- Property information (address, property size, roof measurements)
- Demographic information (age, gender, income level, homeownership status)
- Payment information (credit card numbers, banking information)
- Communications preferences
2.2 Property Information
- Roof type, age, and condition
- Property specifications
- Insurance information
- Project timelines and budgets
2.3 Automatically Collected Information
- IP address
- Browser type
- Device information
- Cookies and tracking technologies
- Usage data and analytics
- Location data (with your consent)
2.4 Information from Third Parties
- Credit reporting agencies (with your consent)
- Public records related to property ownership
- Insurance companies (with your authorization)
- Lead generation partners and marketing services
3. HOW WE COLLECT INFORMATION
We collect information:
- Directly from you when you provide it to us through forms, applications, or communications
- Automatically as you navigate through our website or use our app
- From third-party sources as described above
- Through satellite and aerial imagery technology to assess roof measurements and conditions
- From public records related to property ownership
4. HOW WE USE YOUR INFORMATION
We use information that we collect about you or that you provide to us:
- To provide you with roofing quotes, estimates, and services
- To create and maintain your account
- To process and complete transactions
- To send you marketing communications about our services
- To respond to your inquiries and provide customer support
- To match you with qualified roofing contractors in your area
- To improve our website, products, and services
- To personalize your experience and deliver content tailored to your interests
- To protect against and prevent fraud and unauthorized transactions
- To comply with legal obligations
5. DISCLOSURE OF YOUR INFORMATION
We may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates
- To contractors, service providers, and other third parties we use to support our business
- To roofing contractors who may provide services to you
- To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of assets
- To fulfill the purpose for which you provide it
- For any other purpose disclosed by us when you provide the information
- With your consent
5.1 Sharing with Contractors and Service Providers
When you request a quote or express interest in roofing services, we may share your information with qualified contractors who may contact you directly to discuss your project. These contractors are obligated to maintain the confidentiality of your information and may only use it for the purpose of providing the requested services.
6. CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION
We strive to provide you with choices regarding the personal information you provide to us:
- You can opt-out of receiving marketing emails by following the unsubscribe instructions in each email
- You can contact us to request that we not share your information with third-party contractors
- You can set your browser to refuse cookies or alert you when cookies are being sent
- You can choose not to provide certain information, although this may limit your ability to use certain features of our services
7. ACCESSING AND CORRECTING YOUR INFORMATION
You can review and change your personal information by logging into your account and visiting your account profile page. You may also contact us directly to request access to, correct, or delete any personal information that you have provided to us.
8. DATA SECURITY
We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website.
9. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit our California Privacy Rights page.
9.1 California's "Shine the Light" Law
California Civil Code Section 1798.83 permits users of our services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email or write to us using the contact information provided below.
10. CHILDREN UNDER THE AGE OF 16
Our services are not intended for children under 16 years of age, and we do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.
11. CHANGES TO OUR PRIVACY POLICY
We may update our Privacy Policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new Privacy Policy on this page and notify you through email or a notice on our website home page.
The date the Privacy Policy was last revised is identified at the top of the page. You are responsible for periodically visiting our website and this Privacy Policy to check for any changes.
12. CONTACT INFORMATION
To ask questions or comment about this Privacy Policy and our privacy practices, contact us at:
MyRoof AI Inc.
Email: privacy@myroofai.com
Phone: (800) 555-1234
Address: 123 Main Street, Suite 200, Miami, FL 33101
13. CONSENT
By using our services, you consent to our Privacy Policy and our collection, use, and sharing of your information as described in this policy.
14. INTERNATIONAL USERS
Our services are hosted and operated in the United States. If you are using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to your information being transferred to the United States.
We collect user data only for the purpose of providing roofing estimates and connecting you with local contractors. We do not sell or misuse your data. For full policy details, [click here].